Shipping

Once we receive your payment against an in-stock order, we will forward it to our fulfilment partner in Hohenwestedt (located in northern Germany). Your order typically leaves our fulfillment center by the following business day. We do not ship on public holidays in Germany, or between Christmas and the third business day in the new year. If your order is received prior to noon Central European Time, there is a good chance it will be shipped out the same day.

DHL Parcel (no tracking available)
This most economical shipping method has transit times of:

1-2 days:
Austria
Benelux
Denmark
Germany

2-4 business days:
United Kingdom
France
Switzerland
Skandinavia

Other Countries:
1-3 weeks.

Times in transit may be greater for destinations outside the EU, and are subject to customs clearance delays beyond our control. Shipments within Germany can be tracked, but shipments to other countries cannot be tracked. Packages are actually delivered to your door by your national postal service or one of their partners, except for the UK:

Shipping Costs within Germany
Our online store calculates shipping costs by weight and destination country. The shopping cart displays the actual shipping fee for DHL Parcel shipments within Germany.

Shipping Costs within the EU
Shipping costs for shipments to addresses outside Germany will be displayed in your shopping basket once you enter your address details. Please be aware that shipping costs go down for more valuable orders.